Support
Frequently
Asked
Questions
Everything you need to know about the coffee, the mission, and how to order.
01
The Coffee
What makes Addisuna coffee specialty-grade?
Specialty grade means the beans scored 80 or higher on the SCA Q scale, judged across ten attributes including aroma, acidity, body, balance, and sweetness. Only the top 5 to 10 percent of beans worldwide reach this level. Ours are sourced from Ethiopia and evaluated before every batch goes out.
Where is the coffee sourced from?
Single-origin Ethiopia, sourced from trusted Ethiopian farms. Ethiopia is where coffee was born, and the distinct flavor profile (natural sweetness, citrus, floral tones) comes directly from the region's soil and altitude.
How is it roasted?
In micro-batches at Quad Coffee Lab in South Bend, Indiana. Small batches mean tighter quality control and peak freshness. We roast to order so you're not getting coffee that has been sitting in a warehouse.
What are the tasting notes?
Expect natural sweetness, citrus brightness, and floral tones. Ethiopian coffee has a distinctive cup profile that comes through cleanly in a single-origin roast. If you've only had blended coffee before, this will taste noticeably different.
How should I store my coffee?
Store in a cool, dry place. Best enjoyed within 30 days of opening.
02
The Mission
What does my bag of coffee actually do?
It puts school supplies in a student's hands. Every bag gives $2.30 to the Addisuna Youth Foundation, a registered 501(c)(3), which sponsors 18 students in Ethiopia this school year. On its own, one bag's gift buys 12 pens, or 5 notebooks, or 2 sanitary pads (so a girl does not have to miss class). Four bags cover a school uniform top, six a backpack, and about 19 bags cover a student's entire school year. It is built into the price, so you do not need to do anything extra.
What is the Addisuna Youth Foundation Project?
It is the flagship work of the Addisuna Youth Foundation, our registered 501(c)(3) nonprofit, funding education and youth projects in Ethiopia. Our next project is being shaped now, and we will share the full details here soon. Learn more about the foundation.
Is Addisuna a nonprofit?
Addisuna Coffee Co. is the for-profit side of the mission. Coffee sales fund the work. The Addisuna Youth Foundation is a separate registered 501(c)(3) nonprofit (EIN: 41-4410739) that accepts direct tax-deductible donations. Learn about the Foundation.
Can I donate directly without buying coffee?
Yes. The Addisuna Youth Foundation accepts direct donations through our giving portal. Every dollar goes to the mission. Contribute here.
03
Ordering
Do you offer subscriptions?
Yes. Subscribe and Save takes 10% off every delivery, on your schedule: every two weeks, monthly, or every two months. Subscription orders over $35 also ship free. Pause, skip, or cancel anytime from your account, with no minimum commitment. Learn about the Coffee Club, our subscription program.
How long does shipping take?
We ship within 1 to 2 business days of your order, and orders over $45 ship free, which is any two bags. Delivery times vary by location. Email coffee@addisuna.com if you have time-sensitive needs.
Do you offer wholesale or bulk pricing?
Yes. We have bulk pricing for offices, universities, cafes, and gifting. Visit our Work With Us page or email coffee@addisuna.com to start the conversation.
Whole bean or ground: which should I choose?
If you have a grinder at home, whole bean gives you the freshest cup. If not, go with ground. Both options are available at checkout.
Still have a question not answered here?
Reach us directly at coffee@addisuna.com. We respond within two business days.
"Be the reason people see goodness."
Addisuna Coffee Co.
Ready?
Great coffee.
Real impact.
Every bag funds the Addisuna Youth Foundation Project and puts a specialty-grade cup in your hands.